The CX & Culture Connection Podcast

Episode 1: Greg Stuart, CEO of MMA Global, joins Matt to discuss the best approaches to tackling CX initiatives

Episode 2: Mike Mangione, Global Head of Delivery and Brand at W.L. Gore, joins Matt to discuss improving customer journeys across the B2B + B2C landscape

Episode 3: Sid Banerjee, Chief XM Strategy Officer at Qualtrics, joins Matt for a discussion about applying AI to create more robust CX insights

Episode 4: Rony Vexelman, VP of Marketing at Optimove, joins Matt for a discussion about propensity and the movable middle 

Episode 5: Lou Carbone, CEO of Experience Engineering, joins Matt for a discussion about leveraging clue consciousness to create a better customer journey

Episode 6: Vin Varma, Chief Experience Officer of Oak Street Health, joins Matt for a discussion about driving better business outcomes by focusing on the experience

Episode 7: Chris Taylor, Founder & CEO of Actionable, joins Matt for a discussion about the impact of commitments on the employee experience

Episode 8: Farzad Aref, Founder of Farlinium, joins Matt for a discussion about how AI can improve your organization

Episode 9: Amaresh Tripathy, Managing Partner at AuxoAI, joins Matt for a discussion about how AI can help your organization create a better customer experiences

Episode 10: Greg Kihlström, Principal of GK5A and host of the Agile Brand Podcast, joins Matt for a discussion about what it means to be agile in experience management

Episode 11: Alec Hanson, CMO of LoanDepot, joins Matt for a discussion about how he created a competitive, yet human culture in his organization

Episode 12: Adam Temple, CTO of Bixly, joins Matt to talk about AI and the cornerstone skills you need to improve your CX

Episode 13: Norman Wolfe, Founder of Quantum Leaders, joins Matt to discuss the "Living Organization" and its importance in driving successful CX practices

Episode 14: Kirk Hanson, Founder of CXL Marketing, joins Matt to discuss how to implement new capabilities for free by harnessing cost-saving tools

Episode 15: Jim Cuene, CEO and Co-Founder of Fahren, joins Matt to discuss how marketers can catalyze shifts in culture and change management

Episode 16: The University of Houston's Michael Pettiette joins Matt to discuss personas, envornments, reflections, and CX capibilities that you can leverage to aid your business