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The Podcast
Founder and CEO Matthew Egol’s CX & Culture Connection™ educational podcast series is designed for leaders looking to drive growth and innovation through the connection of customer experience and culture.
The Book
Written by JourneySpark Consulting's Founder and CEO Matthew Egol,The CX & Culture Connection™ book focuses on how CX and culture are both essential to create a growth flywheel for your business. It is written for leaders at both larger organizations seeking to recapture vigor, accelerate growth, and maximize ROI from CX investments, and for leaders at emerging companies aiming to avoid losing their way by neglecting culture as they grow.
Book Reviews
