Request Your Free Governance Review
Transform your technology investments into meaningful Customer and Employee Experience outcomes
In their podcast discussion "Governance as the Foundation of CX", Matt Egol and Steve Kunkle identified the moments that matter where governance either accelerates or erodes the ROI of your investments in CX and EX to deliver business value.
To help brand and manufacturer leaders navigate these challenges, Matt and Steve are offering a free governance review for qualified organizations.
During this call, we will help you identify specific friction points in your current program such as:
Unified Outcome Story: Are your consulting partners, tech providers, and internal teams actually working toward the same definition of success?
Adopt vs. Adapt: Are you over-customizing and losing the path to future innovation, or is your organization struggling to absorb too much change at once?
Engagement with Intent: Are your leaders personally committed and holding all parties accountable for shared results?